At EZ by Emma, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our services
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
Contact information: name, email address, phone number
Travel details or preferences: destinations, dates, and special requests
Payment information: when applicable for bookings or concierge fees (processed securely through third-party platforms)
Usage data: such as browser type, IP address, and how you interact with our website
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide personalized travel proposals
Process payments and confirm bookings
Communicate trip updates or itinerary details
Improve our services, website, and client experience
Comply with any legal or regulatory obligations
3. Information Sharing
We do not sell or rent your personal data.
We may share limited information only with:
Trusted service providers (e.g., hotels, tour operators, drivers, or booking platforms) for trip arrangements
Payment processors to complete transactions securely
Legal authorities if required by law
All third-party partners are vetted to ensure they maintain strong privacy and security standards.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. All payments are processed using encrypted systems and secure third-party gateways.
5. Your Rights & Choices
You may:
Request access to or correction of your personal data
Ask us to delete your information at any time
Opt out of marketing communications by following unsubscribe links or contacting us directly
6. Third-Party Links
Our website may contain links to other sites (e.g., hotels, booking services, or affiliates). We are not responsible for their content or privacy practices, and we encourage you to review their policies.
7. Updates to This Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with an updated effective date.